● Pusat Grosir Senen Jaya Lantai Dasar B1 No. 7-8 Senen, Jakarta Pusat ● Cibinong City Mall Lantai LG 3b Bogor, Jawa Barat
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FREQUENTLY ASKED QUESTIONS
FAQ
What are your policies on returns and exchange goods?
To send the wrong goods or defective, we have a policy that is valid 7 days from the date the reservation was accepted by customers, the terms and conditions as follows:
- Items must be in original state as at the time of purchase.
- There should be a sign or any defect on all packaging.
- Goods groceries which is a set or a pack of multi-items must be returned intact as a set.
- The return policy does not apply to items stated on the site ligaarloji.co.id as '' There can be exchanged "and" not refundable ".
- All returns will be examined in advance by the ligaarloji.co.id and we are entitled to compensation, including:
- Replace with a new product that is the same as the original booking
- Refunds entirely in the form of credit to be used in ligaarloji.co.id
How do I return the goods?
For all refund requests, please email us at info@ligaarloji.co.id, including contact address details, Order No. Order / Invoice Number, and the reason for your return. Alternatively, you can contact us at 081282207530. We'll notify you once your request is received, then process the refund, if eligible.
Where can I find my booking number?
After making a reservation, you will receive an email confirmation from us that it contained a number of reservations, please keep this number for further purposes with us.
Or booking number can be found in the "My Orders" after you login.
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